At 400MAN, our primary goal is to ensure your safety and peace of mind. We understand that sometimes you may need to cancel a subscription or request a refund. This Refund and Cancellation Policy explains how you can do so, and the terms and conditions that apply. By subscribing to 400MAN, you agree to the terms outlined here.
- Subscription Cancellation
You can cancel your 400MAN subscription at any time. Cancellations can be made directly from your account on our website or by contacting our customer support team via call or WhatsApp.
- Annual Plan: If you cancel your annual plan within 7 days of subscription, you are eligible for a full refund.
- After 7 Days: Cancellation requests after 7 days will not be eligible for a full refund, but your subscription will remain active until the end of the current billing period.
We encourage all users to review their subscription plan before making a payment to avoid any inconvenience.
- Refund Policy
We offer a 100% money-back guarantee within the first 7 days of subscription for all our plans, including the annual and monthly plans. Refund requests must be submitted within this period.
- Refunds will be processed using the original payment method.
- Refund processing may take up to 7–10 business days depending on your bank or payment provider.
- No refunds will be issued after the 7-day period from the date of subscription.
Refunds apply only to subscription fees. Any additional services or extra charges made outside the subscription plan will not be eligible for refunds unless explicitly stated.
- Conditions for Refund
To ensure transparency and fairness, refunds are provided under the following conditions:
- The refund request is submitted within 7 days of subscription activation.
- The user has not misused the services or attempted fraudulent activities.
- All communication regarding the refund is done through our official channels.
Any violation of these conditions may result in denial of the refund request.
- How to Request a Refund
To request a refund:
- Log in to your 400MAN account.
- Navigate to the Subscription Settings section.
- Click on Cancel Subscription / Request Refund.
- Fill in the required details and submit your request.
Alternatively, you can contact our customer support team via: contact@400man.com
Once your refund request is received, our team will confirm the details and process your refund within the stipulated time frame.
- Cancellation of Services by 400MAN
400MAN reserves the right to cancel a subscription or access to services in case of:
- Violation of terms and conditions
- Fraudulent activities or misuse of services
- Safety concerns or misuse that endangers our personnel or other users
In such cases, we may partially refund the subscription fee at our discretion, depending on the usage period and circumstances.
- Refunds for Special Offers or Discounts
If you have subscribed using a discounted or promotional offer, the refund amount will be adjusted accordingly. For example, if you received a 60% discount, your refund will reflect the amount paid after applying the discount.
- No Refunds for Completed Services
Refunds will not be issued for services that have already been rendered. For instance, if a 400MAN professional has already responded to an emergency or conflict, that portion of the subscription will not be refunded.
- Updates to Refund and Cancellation Policy
400MAN reserves the right to modify this Refund and Cancellation Policy at any time. Updates will be published on our website, and continued use of our services after changes implies acceptance of the updated terms.
We encourage our users to review the policy regularly to stay informed about their rights and responsibilities.
- Customer Support
For any queries regarding refunds, cancellations, or subscription management, our support team is available 24/7. We are committed to ensuring a smooth, transparent, and hassle-free experience for all our customers.
contact@400man.com
At 400MAN, your peace of mind and satisfaction are our top priorities. We strive to provide a safe, secure, and reliable service, and our refund and cancellation policy ensures you can subscribe with confidence.